Orders and Payment

Orders and payment

Order information, edit, cancel

Does Nima Sleep offer free shipping?

Absolutely! We offer complimentary shipping to all our customers residing in the Netherlands, Belgium, Germany, and the UK for orders from 50 euro’s.

In which countries does Nima Sleep operates?

Currently, Nima Sleep proudly serves customers in the Netherlands, Belgium, Germany, and the UK. Keep an eye out for exiting updates as we bring Nima Sleep to more countries around the globe.

When can I expect my order to arrive?

Upon receiving your order, we promptly pack and dispatch it the same day or no longer than the next day. Delivery typically takes around 1 to 2 business days within the Netherlands and 2 to 4 business days in the other countries.

What if I am not home for my Nima Sleep product delivery?

The deliveries of Nima Sleep products are handled by reliable third-party services. They follow industry-standard procedures to ensure safe and secure delivery of our products to you. If you happen to be away of the time of delivery, our delivery service will typically leave a notice or attempt redelivery. Additionally, you may have the option to reschedule or arrange for pick up at a nearby location. Should you have any specific delivery preferences or questions, please contact our delivery service directly. For any other queries or assistance, we are always here for you. Feel free to reach out to us info@nimasleep.com and we will be happy to help ensure a smooth and satisfactory experience with your order.

Which payment methods are available for payment?

We offer multiple payment methods for your convenience, including:

  1. Direct banking: iDeal, Bankcontact, Giropay, EPS and Sofort

  2. Buy now pay later: Klarna Pay Later, Klarna Slice It

  3. Credit card: Visa, Maestro, Mastercard

  4. Others: Paypal

You can choose the methods that best suits your preferences during the checkout process.

Do Nima Sleep products come with warranty, and what is covered?

Certainly! All Nima Sleep products are covered by comprehensive 2-year warranty, ensuring that customers have peace of mind and reliable support for issues that may arise during this period.

The warranty covers defects in Nima Sleep products resulted from faulty workmanship or materials for a duration of 2-year, providing customers with assurance against any issues related to these aspects during that specific period. For detailed understanding of the warranty terms and conditions, we recommend you reviewing our warranty conditions.

How do I leave a review on the Nima Sleep website?

We are greatly appreciating your willingness to share your feedback with us! To leave a review for Nima Sleep products, simply visit our website, and navigate to the review section. We genuinely appreciate and thanking you for your valuable feedback on our products.