Products and troubleshooting

TPE (Thermoplastic elastomer) is an environment friendly polymer which can be
recycled and is safe to use and non-toxic. The honeycomb design allows the
material to compress and conform to the shape of the head and neck effectively,
offering a customized and supportive surface. Here is how it transforms your
sleep:

1. Enhanced Breathability: The honeycomb pattern boosts airflow,
   keeping your sleep cool and comfortable.
2. Customized Comfort: It adjusts to the contours of the head and neck,
   providing adaptable and comfortable support during your sleep.
3. Perfect conformity: The design evenly distributes pressure, preventing
   specifics points of the pillow bearing heavy weight and reducing the risk
   of discomfort.
4. Unmatched Resilience: TPE is known for its resilience and elasticity. The
   design is allowing bounce back to its original shape and this contributes
   to long-term support and durability during your sleep.

The Symphony Pillow features a unique 3D Mesh, a special three-dimensional
fabric with a distinct repeating pattern. This innovative design creates spaces
between threads, making the pillow highly breathable and flexible. It's not just
about comfort; this 3D Mesh enhances airflow and regulates temperature,
ensuring a cool, comfortable sleep. The pillow's open mesh design promotes
efficient ventilation, reducing heat build-up. Plus, the flexibility of the 3D Mesh
means the pillow adapts to your head and neck, providing tailored support and
enhancing your overall sleep experience.

Shredded memory foam, a key component in our Symphony Pillow, is memory
foam that has been cut into small, versatile pieces, unlike traditional memory
foam pillows that use a single solid block. Nima Sleep chooses shredded memory
foam for her Pillow for several compelling reasons:

1. Superior Breathability: The shredded structure improves the
   breathability and air circulation within the Symphony Pillow. This is
   reducing the risk of heat retention in the Symphony Pillow.
   
   
2. Tailored to you: Unlike solid foam pillows, the shredded memory foam
   can be adjusted easily to your desired Pillow height. You can remove or
   add shredded memory Foam to customize the height of the pillow for
   personal level of support.
   
   
3. Superior Conformity: Shredded memory foam can easily conform to the
   shape of your head and neck, providing optimal support and comfort. It
   also adapts to every sleeping position and promotes ergonomic
   alignment.
   
   
4. Hypoallergenic properties: Due to its ability of increasing air circulation, shredded
   memory foam is less likely to harbor allergens. This makes the
   Symphony Pillow also suitable for individuals with allergies.

Absolutely! The Symphony Pillow comes voluminously packed, and it is designed
to let you personalize the pillow height from the start. Here below you find a
simple guide to do so:

1. Unzip and Uncover: Unzip the pillow cover and take the pillow out of
   the cover. Subsequently, unzip the pillow to access the shredded
   memory foam filling.
   
   
2. Measure and Decide: Assess the amount of shredded memory foam in
   the Symphony pillow. If you find it too high, you will need to remove the
   filling to get to the desired height.
   
   
3. Customize: Gradually take out small amounts of shredded memory
   foam at a time. This allows you to fine tune the height of the pillow to
   your comfort level.
   
   
4. Fluff and Reposition: After adjusting the Symphony Pillow to your
   desired height, close the zipper and shake or fluff the remaining
   shredded memory foam inside the Symphony Pillow to maintain a
   consistent feel.
   
   
5. Comfort Trial: Lay down on the Symphony Pillow and test its height.
   Repeat the process until you have achieved the desired comfort and
   support.
   
   
6. Save for Later: Store the extra shredded memory foam taken out during the adjustment phase in the included “FILLING BAG” for potential future adjustments.

The size of the Symphony Pillow is: 60 x 40 x 13 cm

The Symphony Pillow is perfect for those seeking comfort and support. Its design offers excellent neck and head support and ensures a cool, comfortable sleep, making every night a rejuvenating experience.

Absolutely! You can wash the Symphony Pillow and its cover. We recommend to
hand wash the Symphony Pillow & the pillow cover. Here below you will find a
general guide to do so:

1. Preparation: Fill a basin or sink with lukewarm water and add mild
detergent suitable for delicate fabrics.

2. Gentle Cleaning: Submerge the Symphony Pillow/pillow cover and use a soft cloth or sponge to gently clean the honeycomb surface/the pillow
cover.

3. Effective Soaking: Allow the Symphony Pillow/pillow cover to soak for approximately 15-20 minutes to ensure through cleaning.

4. Thorough Rinse: Rinse the Symphony Pillow/pillow cover thoroughly
with cool water, ensure all detergent is completely washed away.

5. Careful Water Removal: Press out excess water from the Symphony
Pillow/pillow cover without twisting or wringing to preserve its
honeycomb structure.

6. Reshaping: Place the Symphony Pillow/pillow cover on a clean, dry towel and reshape it if necessary.

7. Air Drying: Allow the Symphony Pillow/pillow cover to air-dry completely before using it again.